I sent my 2TB Caviar Black hard drive back for an RMA. Since I’m in Canada I had to send the drive to DHL Global Forwarding in Mississuaga, ON. What happens to the drive from there? DHL is a courier so I assume they ship the drive back to WD in California where it is tested and they decide whether to send me a new one?
I’m just trying to get an idea as to how long this whole process takes.