Retrieving Data from Inoperable external hd WD1200U017-005


My hard drive turns on and off 3 times when i plug in to my pc.  After that it is not being read by my pc.  Is this hd broken? Is there a way i can retrieve data?



I assume this is a USB powered drive. Have you tried a different USB cable? Make sure you’re not using a cable longer than the original and don’t use a hub. Also use a port on the back of the PC if it’s a desktop. Did the drive come with Smartware? If so it’s hardware encrpyted so connecting as an internal is a waste of time. Opening the drive also voids the warranty.