Retrieve to Original Location after Restoring Computer to Out-of-the-Box State?

[kawiah]

Hello everyone,

I am trying to restore my computer after a pretty bad crash.

I have a Toshiba Satellite P750 running Windows 7. I used the Toshiba Wizard to  restore my laptop to out-of-the-box state.

Despite the fact that it’s the same laptop, I made no hardware changes, and I gave my computer exactly the same name, my WD Passport  thinks I’m trying to retrieve files to a different computer than the one I backed up.

How can I make my Passport realize it’s the same computer and put everything back?

Thanks for any help!

Lauren

[jubei04]

Hi kawiah, if you reinstalled the OS, Smartware will recognized it as another PC. You need to select the option to restore to a single location and then manually move the folders to where you want to have them.