Restore out-of-box settings/XBOX360 does not recognize

WD External Drives WD Portable Drives
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I would appreciate any help possible because in this day and age of computers I am probably the most computer illiterate 28yo in the world.

I had a friend install my My Passport Elite but I am not able to use the password feature and the storage lights don’t light up.  How do I clear everything off and restore it to the original settings?

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If you are not able to use the password and the lights don’t light up, then almost certainly the SES driver is not properly installed.

SES Driver:

32-bit Download

32-bit Instructions

64-bit Download

64-bit Instructions

I’m pretty sure getting everything else reformatted and put back won’t do you much good, however.  With the exception of the Passport AV , none of the Passports will work with the XBOX360, as far as I know.

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Thanks I wasn’t sure if it was usable with XBox.

Joe