Restarting the Device - The Apocalypse begins!

My Cloud OS 3 Personal & Network Attached Storage My Cloud
1

I want to share my experiences about restart:

Long story short, after 11 days of uptime, and because they haven’t posted the new firmware yet I tried to restart my device. This is my 2nd device.

For the record I didn’t install or modify ANYTHING in the SSH, just enabled it, and used these 2 commands, to log the uptimes daily 1-2 times and copy pasted it to a text file…

19:44 - Pressed ok for Reboot process

19:45->19:48 - Blinking YELLOW led (can’t find the network)

19:49 - WHITE LED - mini heart attack, because the first one bricked here, but read a lot about it, so I tried to relax a bit, and wait a bit more.

19:50 - Still showing the “do not unplug the device screen”

19:51 - Tried to login via Web UI, (and I could, but still white led) Of course error message, and Capacity 2gb (I had 1200Gb space) But still keep it cool guys, just relax.

20:00 - Do not unplug message changed to another error message (still white led), but screw it lets wait a bit more.

20:01 - And finally the led became BLUE, after 17 freaking long minutes.

WebUI still has error message at diagnose:initializing, but a quick refresh turned it to OK.

So all I can say, when you want to restart, press OK, and leave the town (country/continent) for an hour.

They should update the WEBUI to let others know about this restart process, to not freak out. Like do not restart router, or unplug ethernet for 5 mins, because it will just blink yellow for 5 mins even if the network was fine etc…

Log of the last 11 days, room temperature was 24-25°C all the time

uptime

smartctl -A /dev/sda

  http://pastebin.com/1aUL9kaQ

2

So all I can say, when you want to restart, press OK, and leave the town (country/continent) for an hour.

Why an hour, you said it took 17 minutes. You just need to reboot, sit down with a coffee and relax for 17 minutes, plus as you say ignore the message on the screen.

3

Umm, my cloud was up for 11 days nonstop without any error Now that I restarted, 2 hours later it is offline. So yeah something is fishy with this firmware. I guess I have to reboot again because I can’t even reach the webui, total off the network :\

And 1 hour, because it has only a “few files” i guess it takes longer to scan files when there are pictures on it.

4

It may also be doing a FSCK. There’s no indication of it other than the long reboot process.

5

Yup… This is EXACTLY how mine had bricked also in the past. Exact same behavior…

Though mine went on further so that while the white light was blinking I could access the Dashboard GUI with the initializing message in front… Then eventually led turned red and that was it