Replacement cooling fan for WDBFBE0280JBK-NESN (MyBook Duo 28TB)

How can I purchase a replacement cooling fan for my MYBOOK DUO 28TB? It’s running hot and the fan only works sporadically if at all.

Hi @dgtdds ,

Have you opened a Support Case? If not opened, for more information, please contact the WD Technical Support team for the best assistance and troubleshooting: