Since I first got my EX4100 umpteen years ago I was able to add and name new folders on the Public share using windows file explorer. Within the past few months the only way I can rename a folder is to go to os5.mycloud.com. Did something change with OS5 or is it a new “feature” from mictosoft?
Hi @GleasonFan ,
Have you opened a Support Case? If not opened, for more information, please contact the WD Technical Support team for the best assistance and troubleshooting:
Opened and got response.
