Remove old device from My cloud app/web

My Cloud OS 5 Personal & Network Attached Storage My Cloud
1

How can I remove my old Mycloudex2ultra from My cloud app/web panel?

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Thank you
Sérgio Pereira

2

Per the following WD Knowledge Base Article one contacts WD Support.

My Cloud OS 5: Remove Offline Device from Mobile and Web App
https://support-en.wd.com/app/answers/detailweb/a_id/29829

Resolution
Contact Support with the email address(s) of the MyCloud.com account so the offline device can be removed.

Also, there is a specific subforum for My Cloud EX2 Ultra issues and problems.

OS5 My Cloud EX Series
https://community.wd.com/c/os5/my-cloud-ex-series/255