Remote control suddenly stopped working

[JoeySmyth]

Tony is right … and while you’re looking for a replacment, you can try a USB Keyboard (Most work, some don’t)

http://community.wd.com/t5/WD-TV-Live-Streaming/Remote-not-working-want-to-upgrade-firmware-for-apps-to-work/m-p/810703#M33711