Remote Backup Permissions

Dear All

I have two identical EX4 Device 8TB. One i use for sharing for certain people. Inside it there is a folder called “IT” and it is not public.

Second Drive it have a folder called “IT Backup”.

I access the portal of first drive and made a remote backup to second one.

now the data copied to second one is not accessible. it says permission denied.

second of all, in the first drive, when i try to reset the username there is no option which says “enter old password”??? just “New Password” and “Confirm Password”.


Have you check the permissions on both systems to make sure that they are the same for that user?