Remote Access Problems

Not sure if relevant, but if you are having trouble making port-forwarding stick (which gives a much better transfer speed than relay), this thread includes an approach I found that sorted reliability problems with a BT Home Hub. I found WD2Go much more reliable after this.

http://community.wd.com/t5/My-Book-Live/Keep-having-to-re-start-My-Book-to-fix-remote-access-problems/m-p/545124