Remote Access - Port Forwarding Error

[Antonio_Pernarella]

Goodmorning, I’ m newer in this world.

I had enabled the remote access on my cloud, but the connection status is not ready like http://support.wdc.com/KnowledgeBase/answer.aspx?ID=8526 , but I had an error like this: Error Port Forwarding on port 90 and 443…

On my router I had open this ports…

Where is the error?

Thank you.

[Morden2004]

Do you have a local firewall running?

Paul

[Antonio_Pernarella]

@Morden2004 No, the firewall is disabled and the port forwad is configured like in this guide:
http://www.fastweb.it/forum/servizi-rete-fissa-tematiche-tecniche/guida-al-port-forward-per-router-technicolor-t1036.html

I’ m sorry but the guide is in italian.

Do you have any idea?

[nogood]

Portforwarding is done for the My Cloud IP-address?
Why 90? Have you changed the http-port of the my cloud? If so the privat port is still 80.

[Antonio_Pernarella]

Sorry the port number is 80, excuse me.

Yes, the portforwarding is done for mycloud device.

For test I use the whatismyip.com IP address and the device is not reachable…

[nogood]

Try to login via webbrowser http://mycloud.com or with one of the mobile WD apps.
Alternatively to the manual portforwarding you can activate UPnP-Sevice on your router.

[Antonio_Pernarella]

ok, in this mode work. I have one other problem. I had installed Transmission and with local access work properly. But now not work from external network. The web interface of transmission run on 9091 port.
Any suggestions?

Thank you