I have this remote acess failed recently. I just bought WD Mycloud 3tb 5 days ago & did all the set up sucessfuly. I manage to aceess my personal cloud with no problem until yesterday. It seems that the remote access failed when I open from my cloud dashboard.
Now the problem is I can’t connect (turn on) the remote access anymore. It always failed. I’m using Macbook air with MAC OS X 10.9.2 & my router is Airport Extreme MB763ZP/A Model A1301.
Anybody can help me with my problem? Thanks in advance.