Remote Access Airport Extreme Settings

Hi there,

I have set up MyCloud and it works fine within the network but there is no remote access at all (either via the desktop app or mobile app). I reckon from googleing around that this is related to the Airport Extreme network settings not allowing access from outside the network.

I couldn’t find any guide for how to set this up properly which is a bit annoying given that I expected it to work seamlessly with Apple hardware. Could you please give me a step by step guide for how to set up access with the latest version of Airport Utilty?

Thanks a lot!

Hello, you need to open the ports 80 and 443, from the Airport Extreme Settings. Checking the Airport Extreme manual you should be able to find the steps. 

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By chance do you have the Firewall on?  Try turning it off and see what happens. 

Hi there,

tahnks for your help. I was able to establish a ‘relay connection’ but idelaly want a diret connection. I opened the ports 80 and 443 in airport utility. Any idea what I need to do to establish a direct connection?

Thanks for your help!

I am having the same problem here.

It would be nice that you could give me a step by step instruction on how to open the ports 80 and 443 in Airport Extreme Base station.

Many thanks in advance!

Can you give me a step by step guide on how to open the ports?

Thanks!