My windows 10 desktop cratered - motherboard failed. I have a data backup on this WD My Book. I have a new (rebuilt) windows 10 desktop. When I connect the WD to it I get these directories: boot, efi, pictures, sources, support and these files: autorun, bootmgr, setup.exe but none of the data I have backed up on it. I’ve installed Acronis on desktop but it doesn’t seem to want to restore anything from the WD. Suggestions?
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Hi @1946user ,
Have you opened a Support Case? If not opened, for more information, please contact the WD Technical Support team for the best assistance and troubleshooting:
