Registered User - Setup

My Cloud Home - Personal Cloud Storage My Cloud Home
1

Hi There

Am trying to access My Cloud Home from Finder (Mac OS) yet it keeps telling me I am not a registered user, I can access it as a ‘Guest’ but want to be the Admin for it, I dont recall seeing in any of the setup the option to add myself or create an admin user account, anyone else experienced this and have a solution?

Many thanks

2

Hi Tiggerse17,

We would suggest you map the WD My Cloud Home to the Mac computer. Follow this link: Private User Space and Public Sharing Access for My Cloud Home

Further, you can contact WD’s Technical Support about this.

To Contact WD for Technical Support:

https://support.wdc.com/support/case.aspx?lang=en