After applying firmware update 02.10.09 (apnc-021009-124-20111113.deb) I get a constant red LED on the drive.
I upgraded another MBL/3TB unit – the mirror drive to the troubled druive-- on the same LAN without issue, as well as two MyBook/2TB units (and their latest firmware update).
The web interface is functional and the drive seems to be mountable via all of its Windows 7 shares. I have tried to do a manual firmware update to 02.10.09 to clear the red LED issue, but to no avail.
Options I’ve considered:
- downgrade to 02.03.01 (apnc-020301-024-20111019.deb) - tried, but get ‘network connectivity’ error message
- forced re-install of firmware rev 02.10.09 (apnc-021009-124-20111113.deb) - now give ‘network connectivity’ error
- Ask for a ‘force to base firmware’ program to force everything to the original factory state, firmware-wise
- Solicit other options from this community
The 3TB drive is 85% full and its mirror is not fully up-to-date, so I want to try to protect my data as much as possible.
Both MBL/3TB units are under 3 months old (from the store, Microcenter).
Lisa B., Bolingbrook, Illinois
Addendum: Message code was 30000 (subcode 0) for the ‘network connectivity’ complaint above.