Hi, I have red led (constans no blinking) at the top of the front panel and below two blue (no blinking) leds. I can access dashborad through IP. everything looks ok. no errors.
But I cannot connect through time machine to make a backup
I use OS ventura 13.
I have tried restarting and firmware is up to date.
Have you opened a Support Case? If not opened, for more information, please contact the WD Technical Support team for the best assistance and troubleshooting:
It sounds like your NAS is functioning normally if you can access the dashboard and there are no errors reported. However, the issue with Time Machine backup could be related to network settings or permissions. Double-check your network settings to ensure that the Time Machine service is enabled and properly configured. Also, verify that the user account you’re using for Time Machine has the necessary permissions to access the NAS. If the problem persists, consider reaching out to technical support for further assistance.