I am moving from a Windows XP systerm to a Windows 7 -64bit system.
The WD Smartware software installed fine.
The new system sees my MyBook Essential, and that there is data on the drive.
However, it won’t let me recover my files.
In the “home” tab, it shows the data is their. However when I go to “retrieve” it doesn’t allow me to access the data.
What can I do to get the data on to the new computer?