The registration is the same quality as the WD feedback form is the same as their software on the WD Live TV. Probably written quickly by a hotshot programmer, with no real experience, that doesn’t actually have a second opinion qualilty checking to nsure quality
I had the same problem with registration! After typing the weird non-word security items fifteen times`and staring at the re-entry of same, I finally back scrolled to the top of the form where I see the words “Password must contain 8 characters”. I found tis classic throughout the WD software… very hard to use if you make a mistake in procedure.