Followed directions to uninstall and install new version of WD backup program giving me a RESTORE option then it searches, finds my WD passport and says backup will be restored from this selection. Next windows explorer opens up and shows the folder and that’s it …shows over. it stops.
I can see all the sub folders contained within the WD Backup.swstor folder - all the user files.etc ( they are all in compressed form, but there.WD program just stops at that point, with the folder open in explorer. How can I get WD restore program to load and initiate a restore? help! and thanks!