Random restarts with MyPassport 4TB

WD External Drives External Drives for PC
1

Hello!
I have the USB-powered MyPassport 4TB.
I’m running on Windows 10 Home 64 bits.

I am getting random restars (no blue screen, just a plain restart) roughly every 10 minutes, when the WD is plugged in. I don’t recal the restarts happening when the HD was transfering files, just when it was idly connected to my computer.

Please help.

2

Hi @Dionisis1979,

Have you opened a Support Case? If not opened, for more information, please contact the WD Technical Support team for the best assistance and troubleshooting:
https://support-en.wd.com/app/ask