I have just completed the Date Lifeguard Diagnostic Quick Test for my WD Green HD, and here is the result:
|Test Option:||QUICK TEST|
|Model Number:||WDC WD10EARS-00Y5B1|
|Unit Serial Number:|
|Test Error Code:||06-Quick Test on drive 1 did not complete! Status code = 07 (Failed read test element), Failure Checkpoint = 97 (Unknown Test) SMART self-test did not complete on drive 1!|
|Test Time:||19:08:32, July 19, 2012|
What can I do to repair this hard disk?
Can I get an RMA?
Please help. Thank you.