I have a WD TV Live Plus running the latest firmware (1.06.16_B). I hadn’t upgraded the firmware in a while and hadn’t changed any settings, but recently when I turned it on, I got the purple screen problem others have mentioned, but in addition, there’s no sound either. I’m able to fix the purple screen by changing the settings to RGB Low as others have mentioned , but I haven’t figured out how to get the audio working again other than doing a hard reset. The audio is set on “stereo” like it’s supposed to be, but I don’t get any sound unless I do a hard reset.
This is extremely annoying because I have to do a hard reset and then re-enter my Netflix settings, etc. every time I turn the unit on! What I’ve been doing is simply not turning the unit off and leaving it on for weeks at a time, but I don’t think that’s the best idea to preserve the life of the unit. Any ideas on how to get these settings to save so I don’t have to do a hard reset every time I turn the unit on?