Issue: I can’t access the Public share via Windows Explorer
I am no longer able to see my drive’s Public share in Windows Explorer. When I go to “This PC” and select WDMyCloudEX4 under Network Locations, I see three folders (Music, Photos, Videos) but no shares.
When I access my device’s dashboard, I can see that there is still a profile for a Public share and that my account has access to it.
I recently performed a soft reset on my device, but I could still access the public share after that, so I don’t think that’s the problem. The share just stopped showing up for me in Windows Explorer for no reason that I know of.
Any advice would be greatly appreciated. Thanks.
Edit: I should also mention that my Public share is still available to view via the IOS app. Thanks.