I enjoy the idea of the WD TV Live more than the actual product it seems, as when I first bought one from Best Buy in January and got it home, it didn’t work. Called support and they said it was a bad unit and returned it. Got another, and the remote didn’t work. Returned it.
Got another and it has been working pretty well with various annoying glitches along the way but, overall, worth it.
Today it was acting a bit sluggish, so I did what I normally do and power it off, then unplug it and the harddrive, then plug everything back in. Only when I plugged it back in, it no longer outputs a signal or responds to the remote (its basically frozen).
I figured if it were just an output problem, I should be able to turn it off via the remote and turn it back on, but nope. The only way to power it off is by taking out the cord.
I’ve tried:
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Other component cables, none have worked
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Resetting it via the button on the unit, didn’t work
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Keeping it unplugged for several minutes, then plugging it back in. Didn’t work.
This is one of those situations where my entire faith in Western Digital as a company is being destroyed. Any help would be appreciated, as I really wanted to relax and enjoy some movies.
