Problems with WD My Cloud V4


#1

Good Day,

I read most posts from this community, but I need help from specialists.

I have updated firm. to v4, after that I installed Transmission with Errors(it has not been launched).

But problem not in Transmission, but in UI. It show blank(white) page when I try to access, but I can access to files.

Please, Please - Can somebody write me step by step with commands(like for NOOB) how to restore my WD that it work like previosly without missing any information on HDD. 

I have access to SSH through Putty.

Thank you for any help!!!


#2

Just reflash the firmware. After the steps below, if your WD Dashboard is not in the correct state, go to the settings and do a “System Only” factory restore, no data lost.

Download:
wget http://download.wdc.com/nas/sq-040000-607-20140630.deb.zip

Unzip:
unzip sq-040000-607-20140630.deb.zip

Update:
/usr/local/sbin/updateFirmwareFromFile.sh sq-040000-607-20140630.deb


#3

Can you, please, tell me how to do that ‘/usr/local/sbin/updateFirmwareFromFile.sh sq-040000-607-20140630.deb’? Through Putty? Where I need to place Unzipped file?

Also, ‘go to the settings and do a “System Only” factory restore, no data lost.’ - how I can got settings? What I need to do?

Can you, please, write steps by steps like for Noob.

Many Thanks for You.


#4

Just follow the steps and yes you need putty. Settings are on the WD Dashboard GUI.


#5

Good Day Sir,

when I doing command : wget http://download.wdc.com/nas/sq-040000-607-20140630.deb.zip it says me:

‘wget: error while loading shared libraries: libp11-kit.so.0: ELF load command alignment not page-aligned’

What I need to do in this situation.

Thank You


#6

Please, somebody help solve this problem:

when I doing command : wget http://download.wdc.com/nas/sq-040000-607-20140630.deb.zip it says me:

‘wget: error while loading shared libraries: libp11-kit.so.0: ELF load command alignment not page-aligned’

:frowning: :frowning: :frowning:


#7

Download the zip manually using your PC. Then update from WD’s Dashboard firmware upgrade from file.


#8

Many Thanks Nazar. Now it’s working fine.

Want to ask about Transmission.

Do I need to leave Firmware version 4 and install transmission using this manual:

http://community.wd.com/t5/WD-My-Cloud/Guide-Transmission-v2-84-for-firmware-V4-00-00-607-7-2014/td-p/770207

or maybe I need to install Transmission another instruction or previous versions of firmware.


#9

No problem. You can use the guide in that thread to install transmission on v4 firmware. It will also work with the latest v4 firmware recently released.