Problems with the 3TB hard drive

hello I have a problem with the 3 terabyte hard drive, WDBU6Y0030BBK. My hard drive Show me that I have only 30GB available and in addition all my data on the hard drive are gone.

Call WD Support line to help you troubleshoot.

I’m having the same issue with my 2 terabyte drive! ALL my sensitive data is now inaccessible to me:sob::sob::sob: It was working perfectly until there was a power outage in my area. Will somene…ANYONE, please address this issue!

If you don’t care about the data, maybe you can refer to the solutions demonstrated in this paper: External Hard Drive Only Showing 32GB [Fixed] . May it will be helpful!