Problems with Mobotix


#1

Hi,

I have a DL2100 used for video recording. Now I have everything adjusted, as well as on the old computer. But for some reason, the cloud fills more and more and does not erase the old data properly. The cameras are set to override the old adts after 3 days. Delete is activated. Has an experience there?

Sorry my english is not that good so i use google translator


#2

You should contact Mobotix Support and configure the storage settings of recorded video files. You can also delete the previous recorded video files manually to free some storage.


#3

I found the mistake.

He lay again between the headphones.

Mobotix deletes all data automatically when you reach the limit, but in the cloud they are simply pushed into the trash and not automatically overwritten.

The trash can on automatic empty every day and already you have solved the problem.