Problems using My Cloud app with Android 4.4.2 on Samsung Galaxy Note 3

WD Software & Mobile Apps My Cloud 3rd Party & Mobile Apps
1

Starting the app and getting access to WD Mycloud 2.TB - no problem. I can see and open the Files (Photos, Music, pdf …) on the WD (3G or WLAN). I cannot copy any files from WD to Handy, to Dropbox or Goole Drive.  Same from Dropbox, Handy to WD.

I tried with Samsung S3 mini (Android 4.2.1). It works good. So I belive it dos not with Android 4.4.2 or with Galaxy Note 3.

Does anyone have the same problems?

Thank you for help. Support didn´t answer yet.

I just noticed, that MMueller408 has the same problem.

2

Hi, the files that you are trying to copy, are they saved on the internal phone memory or external SD card? 

3

The files are on the WD MaCloud. I want To copy them from the WD to Dropbox