Problem with usb connecting

#1

hello

I’m a new user of wd media player and my problem is that my usb hardrive sometimes can connect and sometimes I cant get it connected.

I have tried to put on and off both, media player and hardrive, I have tried to reset the media player because in the beginning it did start it always.

What can I do?

#2

Make sure that you always eject the USB drive before you power off the WD… If the USB Drive is not seen by the WD, unplug the WD Live, wait a 30 seconds or so and plug it back in. If that does not work,  take the USB drive and plug into your PC and see if it can access it. I was having your problem when I was not ejecting the drive correctly… cj

#3

Well you are half right, The usb devise will connect every time when you have disconnected the power cable BUT this cant be the only way to get this working?

#4

Can someone tell me where the list is which usb external harddisks work?

#5

bjorn333 wrote:

Can someone tell me where the list is which usb external harddisks work?

http://wdc.custhelp.com/cgi-bin/wdc.cfg/php/enduser/std_adp.php?p_faqid=3805&p_created=1255474998&p_sid=S_wms7Nj&p_accessibility=0&p_redirect=&p_srch=1&p_lva=&p_sp=cF9zcmNoPTEmcF9zb3J0X2J5PSZwX2dyaWRzb3J0PSZwX3Jvd19jbnQ9NzEsNzEmcF9wcm9kcz0yMDgsMjk5JnBfY2F0cz0mcF9wdj0yLjI5OSZwX2N2PSZwX3BhZ2U9MQ!!&p_li=&p_topview=1#wireless

#6

Hello

Today it has happen. My harddisk has crashed. I believe its that way I have som problems. I bought a western digital 500gb today and it works fine. So you whi gots problems maybe should take som back up:)