Problem with the USB 3.0 card (My Book 3.0 w card)

LFDLF · January 9, 2011, 7:18pm

I have installed the sw and as far as I install the card and switch on the PC (Packard Bell X1610) the PC does not boot!.

BIOS Type:	Phoenix-Award
BIOS Date:	November 19th 2007
BIOS ID:	11/19/2007-PT890-8237A-6A7L8FKEC-00-None
BIOS OEM:	PT890M02 PBSFC2MB.P11 111907 - PBSFC2MB.P06
Chipset:	VIA 82C327 rev 0
SuperIO:	Unknown
Manufacturer:	PACKARD BELL BV
Motherboard:	IMEDIA X1610

The motherboard is a Foxconn PT8907MB-2.0-8ERS2H MB. Is the USB 3.0 card compatible with this MB?

heid4055 · January 10, 2011, 6:30pm

I am confused. What did you install? A USB 3.0 pci card?? Or the My Book?

LFDLF · January 10, 2011, 6:49pm

My Book 3.0 includes the HD plus a PCIe USB 3.0 card to be installed.

The problem comes when I install the card in order to connect the disc.

Best regards

Joe_S · January 10, 2011, 8:02pm

Is USB 3.0 supported by mother board and is it updated?

Joe

LFDLF · January 11, 2011, 8:33pm

Joe,

In order to use the My Book 3.0 WD HD is it necessary to install first a PCIe x1 card with two USB 3.0 ports.

The problem is that as far as I connect the PCIe x1 card the PC does not boot.

I’m trying to understand if it is a problem of the PCIe x1 card included or a compatibility problem with my Motherboard.

I want to know if the PCIe x1 card included with the HD need at least a PCIe 2.0 or it is compatible with any PCIe 1.0 or 1.1.

heid4055 · January 11, 2011, 8:55pm

How old is your computer and what date is on your BIOS?

Joe_S · January 11, 2011, 9:10pm

Look in the BIOS and check the boot order. USB should come after the HD. Mine is set to CD first the HD. I don’t know about the card part. Is there a manufacturer name on the card? If so they may have more useful information available on their site.

Joe

Bill_S · January 12, 2011, 12:01am

I ran across this thread and I see that you are having issues with the card. As I understand it, you installed the drivers and then the card into your pc; then, when you went to reboot, your pc wouldn’t boot up.

Things to consider:

Are you sure your motherboard has a PCIe slot? If not then the card won’t work in your computer. PCIe is different than PCI.
Did you follow the instructions exactly? Review this kba link to make sure: http://wdc.custhelp.com/cgi-bin/wdc.cfg/php/enduser/std_adp.php?p_faqid=5310
Have you done all your motherboard and Windows updates (if you do have a PCIe slot)?
The My Book 3.0 is actually backwards compatible with USB 2.0, so if you can’t use the card on that pc, you can still use the drive.