problems with local access since this morning accessing my NAS locally but I can no longer see the folder containing all my files
Same happened here. been trying to access the files as a local mycloud again but I cannot.
Any help is appreciated
Looks like the picture of a macOS Ventura Finder. There are literally hundreds of reasons why this may fail. Have you tried a different OS such as Windows 10, 11, 8 or Linux Ubuntu, Debian, Mint etc? Such problems do not usually persist in these OS.
A one line description is probably not helpful with no way to know the OS or anything else.
There is a setting for configure a nsmb.conf (on the macOS) to disable validate negotiate requests on the macOS client such as Ventura,
validate_neg_off=yes
Apple support may have more answers, but doubtful
https://discussions.apple.com/thread/254581853
Try either or both, what ever works
smb://hostname.local/share-name
smb://host-ip-address/share-name
For example, enter into the Finder addressbar:
smb://MyCloud-510471.local/myMCH
Notice ‘.local’ was added and replace myMCH with the name you have given to the local MCH private share. Enter credentials name and password when asked…
the answare of the costumer care
In seguito alla sua telefonata, le mando per riferimento l’articolo per resettare l’accesso locale.
Come Cancellare le Impostazioni del Dispositivo su My Cloud Home
https://support-it.wd.com/app/answers/detailweb/a_id/50459
Rimaniamo a sua disposizione.
