Problem with internal disk 320gb

WD Internal Drives Desktop & Mobile Drives
1

Good evening.as i was working on my pc, windows pop-up a message which said: ‘‘Windows detected a problem with your hard drive’’ It also said that i had to do backup and to replace my hard drive immediately. I installed hd sentinel and diagnostic tool from WD so i attach images to tell me your opinions.Thanks in advance

http://imageshack.us/photo/my-images/850/63776604.jpg/

http://img196.imageshack.us/img196/1588/83907442.jpg

http://img638.imageshack.us/img638/148/92665693.jpg

Should i go for replacement?

2

Mate, don’t waste time and replace your unit.

3

My friend thank you first of all but what do you mean exactly?to sent it to wd for replacement or to buy a new one?

4

please someone??

5

Hi you need to find out if the drive is in warranty. If you go here and click warranty check it will tell you.  http://support.wdc.com/warranty/index_end.asp?lang=en . If the drive is still under warranty then click the Product replacement  RMA link and follow that through to RMA your drive. If you want to make sure it is a warranty replaceable hard drive with those errors please contact WD support  from this link  http://support.wdc.com/contact/index.asp?lang=en

6

thank you.i was worried for the last one you said.so i will send an e-mail to be sure

7

backup your data ASAP

you arer lucky to have the drive working now… if damage afects firmware in the platters you will not be able to retrieve your data without a recovery company

best regards

david