Problem with 2TB My Book Essential


#1

Good day!

I’m having a problem with my 2TB My Book Essential I’ve just purchased.

The problem is that it can not be recognized neither by Windows XP not Linux (CentOS) - even as a USB device.

Tested this on several workstations with several USB cables.

So USB cable and ports are out of suspect. 

Microsoft’s UVCView does not detect the device at all. 

One thing seems suspicious to me -  “locked” LED is on immediately the drive is powered on.

I can not hear drive spinning, just power led and “loked” LEDs are on.

Actually, I’m ready to return it to BestBuy or exchange it for the same one but working - but just should like to try the last chance - may be I’m still missing something and my drive is operational? 

Will appreciate your input.

Thanks!

Evgen.