Hi everyone!
This is my first post on wdc community. I just wanted to share an issue that has bothered me since purchasing WDTV Live SMP. I wirelessly stream videos (especially HD .mkvs) from my desktop. The device has performed really well, with one major exception. I experience stuttering/freezing while watching. It usually happens at about the first hour of watching. I would then need to stop the video, then resume. Really, really annoying.
I searched this form and many others for possible solutions. Upgrading firmware, changing UPNP settings…however, nothing seemed to work. I even had stuttering/freezing playing non-HD content (like TV shows). Really could not understand why this was doing this.
While exploring my router’s page, I noticed QoS (Quality of Service) setting. By default, my Cisco E4200 QoS has Internet Access Priority disabled. I then enabled it. I clicked on Add a New Application, entered “WDTV” (you can name it anything) in Enter a Name. Priority was selected on High. Then press Apply. In the Summary section, you will need to press Edit. Then enter your device’s unique MAC address. Save the settings.
I understand that not everyone has a Cisco E4200 router. However, a QoS setting should be somewhere in your router’s admin page.
Since changing the QoS setting, I have watched more than a dozen HD movies (720p). Not once have I experienced it stuttering or freezing. It plays absolutely perfect! I hope it will continue to do so. I do hope that this will work for anyone experiencing these streaming problems.
