WD Community

Plugged wrong power supply

I plugged the wrong power supply to desk top WD drive WD10EADS. Now it does not respond, is there a way to get my data recovered?

Contact a Professional Data Recovery Service and get a Quote.

Be sitting down when they give you quote.

remove the hard drive from the enclosure then use a sata to usb cable to recover data. This will void any warranty for the device, but you can recover your data.

Support for Western Digital Hard Drives | Western Digital

Still Need Help?

Reach out to Support for more assistance.

Sign in to Your Support Account

Get up-to-date information about your products.

Western Digital Business Portal

Unlock benefits and tools for your business such as enterprise support, pricing and rebate tools, marketing, loyalty, rewards, and more.