Please help! I have a old Mybookworld - WD10000G032-001 - Need access to my photos!

Please can some one urgently help!
I have an old Network storage device - MyBookWorld - WD10000G032-001 and I can put on my network but I can’t access the data on it anymore!
All my son’s photo’s growing up are on this drive and I am desperate to download them and need help!

I am using Windows 10 and I can see the device with an IP address but neither trying to use the IP address or the URL http://mybookworld/ works to get access.

Can anyone please help?
This is 20 years of photos that will kill me if I can’t access :frowning: . Is there a way to connect directly with the drive without connecting to network?

Thank you in advance!


Hi @benF,

Have you opened a Support Case? If not opened, for more information, please contact the WD Technical Support team for the best assistance and troubleshooting: