WD Support contacted me and escalated my case to a level 2 support, I am really amazed of how well this went as it exceeded my wildes expectations, their support was more than helpful and has restored my faith in this company from the first email.
I will exclusivly purchase their drives from now on just for the customer service I was met with.
Kudus to the support team, Thank you very much.
I had my 4TB drive that is inside the WD MyCloud enclouser take a drop and fail just one week after I got it, and it just completed transfering my 1.5TB of important data which is now lost, the drive is completly dead beyond repair, so I have a 500GB drive that is enough for my NAS needs ATM, and I wish to use it inside my WD MyCloud enclousure.
Is there any Custom Firmware that I can use for such scenario? or is there a way to install a virgin 2TB or 4TB image on the 500GB Drive and have it reqognize the space properly?
I wish to keep this repair process as cheap as possible, so I wish to avoid buying another 4TB drive.
One last question, is it okay to use a non-WD drive ? the 500GB is a Seagate drive.
Any help is really appreciated, as i’ve been searching for a week now and tried to install a fresh Debian distro but failed, seems like not much custom nas firmwares support Arm processors.