i recently bought my WD Elements Play and unfortunately have been having problems with it even after downloading the latest firmware.
When i play .avi files (some files not all) my TV screen occasionally locks up and gets pixels jumping all over the place (the audio still plays), note that those files play perfectly normal on VLC player on my MAC.
This is being a pain in the **bleep** so i hope i can get some help on how to fix this.
I’m having the same exact problem. My avi files play fine on my PC, but they freeze, pixilate, and jump on the WD, even as the audio continues to play. I’ve tried converting them to MKV, but then I get the same message as the above poster about it being an unsuportted format, which I know is not true.
It’s very frustrating. Any help would be much appreciated!
Hi. I have had a 2TB WDEP for over six months and I have over 1TB of .mkv, .mp4, .m4v, .mov and .avi files, all of which play fine (except for known bugs like the aspect ratio, etc.). I mainly use Handbrake to rip my dvds, or download from iPlayer.
What software are you using to create your .avi files?