Can someone out there save WD from eternal embarrassment?
I have a CaviarSE
Serial number [Deleted]
This is an IDE hard drive
I use it as a USB, with a converter.
I suspect the converter driver is corrupted because, although the disk drive is ok, it will not work with the converter.
To test this out, I need to know the PID (product identification number) of the hard drive.
WD tell me that they ‘do not know’.
But they must know … because they made it and they must have registered the number !!!
This is a 4 digit decimal number (or a 16 digit binary one).
Does someone on here have more brains than the guys at WD ?