PCs lose access to WD Sharespace shares at random intervals


#1

I have two network-based laptops, one with Windows XP, the other with Windows 7, on which I have installed WD Anywhere and which are backing up for the first time to my newly purchased 4 TB WD Sharespace.

After a random interval, the shares go offline.  Disconnecting and reconnecting them with “net ue” fails.  When this happens, one can’t use the  web GUI to read the CIFS log.  If one is connected with ssh, trying to look at smbd.log under /var/log/smbd also hangs.  The unit no longer appears to respond to the power button and trying to use the web GUI to shutdown or restart the box also fails.  Until I learned how to use ssh, the only way I could “fix” this was to disconnect and reconnect the power. 

However, with ssh, I can see a bunch of smbd processes when the box exhibits this behavior:

 1149 root       3188 S   /usr/sbin/smbd -D
 1293 James      3836 D   /usr/sbin/smbd -D
 1711 root       3748 D   /usr/sbin/smbd -D
 2226 Deborah    3808 S   /usr/sbin/smbd -D
 2325 root       3300 D   /usr/sbin/smbd -D
 2326 James      3580 D   /usr/sbin/smbd -D
 2327 Deborah    3576 D   /usr/sbin/smbd -D
 2394 James      3588 D   /usr/sbin/smbd -D
 2460 James      3584 D   /usr/sbin/smbd -D
 2527 James      3588 D   /usr/sbin/smbd -D
 2529 Deborah    3580 D   /usr/sbin/smbd -D
 2595 James      3584 D   /usr/sbin/smbd -D
 2596 Deborah    3572 D   /usr/sbin/smbd -D
 2661 James      3588 D   /usr/sbin/smbd -D
 2662 Deborah    3584 D   /usr/sbin/smbd -D
 2727 James      3580 D   /usr/sbin/smbd -D
 2728 Deborah    3572 D   /usr/sbin/smbd -D
 2793 James      3584 D   /usr/sbin/smbd -D
 2858 Deborah    3572 D   /usr/sbin/smbd -D
 2859 James      3592 D   /usr/sbin/smbd -D
 2924 Deborah    3576 D   /usr/sbin/smbd -D
 2925 James      3584 D   /usr/sbin/smbd -D
 2990 Deborah    3580 D   /usr/sbin/smbd -D
 2991 root       3212 D   /usr/sbin/smbd -D
 2992 James      3580 D   /usr/sbin/smbd -D
 3089 James      3584 D   /usr/sbin/smbd -D
 3090 Deborah    3568 D   /usr/sbin/smbd -D
 3155 James      3588 D   /usr/sbin/smbd -D
 3156 Deborah    3580 D   /usr/sbin/smbd -D
 3222 James      3588 D   /usr/sbin/smbd -D
 3223 Deborah    3584 D   /usr/sbin/smbd -D
 3288 James      3592 D   /usr/sbin/smbd -D
 3289 Deborah    3584 D   /usr/sbin/smbd -D
 3354 James      3592 D   /usr/sbin/smbd -D
 3419 Deborah    3580 D   /usr/sbin/smbd -D
 3420 James      3584 D   /usr/sbin/smbd -D
 3568 Deborah    3576 D   /usr/sbin/smbd -D
 3569 James      3592 D   /usr/sbin/smbd -D
 3635 Deborah    3584 D   /usr/sbin/smbd -D
 3636 James      3584 D   /usr/sbin/smbd -D
 3765 root       3464 D   /usr/sbin/smbd -D
 3766 James      3592 D   /usr/sbin/smbd -D
 3832 root       3300 D   /usr/sbin/smbd -D
 3833 James      3588 D   /usr/sbin/smbd -D
 3834 Deborah    3596 D   /usr/sbin/smbd -D
 3899 James      3584 D   /usr/sbin/smbd -D
 3966 James      3580 D   /usr/sbin/smbd -D

I’m not sure what’s up, but stopping and starting smbd seems to fix it, for a while.

Has anyone else seen this?  Is there anything that can be done?


#2

I managed to “solve” this on my own.  The onboard wireless adapter in my wife’s new HP G60-63OUS Windows 7 machine appears to be the cause of the issue.  She’s been having intermittent connectivity issues.  When I disabled the onboard wireless adapter and hooked it up to a Netgear  wg602 v4 access point then the problem went away.  The access point had been originally purchased for an “internet savy” DVD player, good thing I had it laying around. 

Anyway, I haven’t had to restart samba since I hooked this puppy up and both laptops are sending files to be backed up.