Recently bought WD My Book Essential 2 TB 1140 and installed it to HP Touchsmart desktop running Win 7 Pro. Everything was fine for two weeks or so then drive not recognized in My Computer. Attached the drive to a Dell Inspiron 6400 running XP Pro. See the drive everywhere but My Computer. Attached the drive to another Dell running Win 7 Home Premium with same results. Have tried every remedy on this site and what is directly recommended by WD tech support. Simple issue…PCs know the drive is attached, but I cannot access drive. All PCs have USB 2.0 ports. WD drive is USB 3.0 and compatible with 2.0. Does anyone have a solution or should I replace the drive or forget WD and get another vendor?
Quick question: Is the drive connected to a power strip? If so, connect the unit directly to the wall socket. Otherwise you will need to replace the unit.
