Password Protected Western Digital external powered hard disk that I did not creat

I dont know why there is password on my hard disk. I didn’t put any password on it but it keeps asking me for the password. There is a password hint " ume " that I have no idea what it means. Is this a glitch in the firmware that can be resolved?

Hi,

It’s possible that someone else set the security on the drive. To my understanding, the unit won’t set the security by it self.

Have you tried contacting WD support about this?

See if this helps