Password problem

I lost the my cloud home icon off my screen when I went to input my password it said it was incorrect I had changed it and writ it down so I know the password is okay but it keeps rejecting it, I’ve had my cloud home for about 8 years and never had a problem till now. Help

Hi @johnd6,

Please refer to the article password Reset, Forgot Password, Unblock Account or Invitation Email Not Delivered or Received:
https://support-en.wd.com/app/answers/detail/a_id/24245