WD Community

Passport 2TB Solid white light

Used it 2 days ago to backup crucial data, now it’s not recognized on multiple computers. Made the mistake of buying this after brother in law lost all his data and had to pay to get it recovered through 3rd party for around $1,000. Now I’m in the same boat.

I will recommend to everyone I know to avoid WD products period. Your products are abysmal.

Hi,

You could refer to the following link: Cannot Find My WD Drive on Windows or macOS

Support for Western Digital Hard Drives | Western Digital

Still Need Help?

Reach out to Support for more assistance.

Sign in to Your Support Account

Get up-to-date information about your products.

Western Digital Business Portal

Unlock benefits and tools for your business such as enterprise support, pricing and rebate tools, marketing, loyalty, rewards, and more.