Open shares require password once one share is set to private?

Hi WD Community,

I’ve got a WD My Cloud 3TB Single Bay.
On that I have the following shares:
All shares are mapped as network drives in Win 10 (multiple machines)
All shares but ‘Sven’ are set to be open / public.
There’s a user named ‘Sven’ and that user has full access for the share ‘Sven’.

All is fine until this…

No here’s the problem: Once I’ve changed the share ‘Sven’ from public to require unsername and password, suddenly all the other shares do the same. So when I want to access my ‘Muxsic’ share, Windows keeps asking for the user and password. Once I enter the credentials for ‘Sven’ I have access to the share. Of course, in the My Cloud config, all these shares are still set to be public.

Well, I don’t think this is how it’s supposed to be, right?
So: What am I doing wrong? I’m confused…
Public shares should stay public and not turn into protected ones - just because I set one share to be such.

Any idea?

Thank you very much in advance :slight_smile:


It shouldn’t be like that.

Please try resetting the unit and check the settings again.

Thank you ; But is that the only solution?
I’ve got roughly 2 TB of data on it. I’d like to avoid to upload all that stuff once more…

A 4 second reset or 40 second reset does not erase user data…