WD Community

One PC cannot access My Cloud on network any longer...other PC's can

If one turns off the SMB1.0/CIFS option in Windows 10 they will have trouble accessing the My Cloud using it’s name and will have trouble seeing the My Cloud in Windows File Explorer. Make sure that this option is enabled/on as sometimes Windows updates can turn off previously enabled options/settings.

If Master Browser is really an issue there is some discussion on disabling this option on the My Cloud using SSH both in the following thread discussion (Windows 10 Specific Method 6 - Third option) and elsewhere (use the forum search feature, magnifying glass icon upper right).

Support for Western Digital Hard Drives | Western Digital

Still Need Help?

Reach out to Support for more assistance.

Sign in to Your Support Account

Get up-to-date information about your products.

Western Digital Business Portal

Unlock benefits and tools for your business such as enterprise support, pricing and rebate tools, marketing, loyalty, rewards, and more.