One month in...Dead WD Red Pro -- + Problem RMA

WD Internal Drives Desktop & Mobile Drives
1

I get it, drives fail. Even good companies have an issue. But I find it particularly annoying that I bought a Red “Pro,” spending the extra money for a longer warranty, and the thing died a month in. I have had regular old “Red” drives for about 3 years with NO problems. Now one month in, it’s dead.

What’s worse is the RMA situation. Trying to establish an RMA, when I “add” my address to the RMA, I continue to get a message that it can’t display my address.

Nothing like adding insult to injury.

2

I have the same problem with RMA, Imposible to get an RMA N° for incorrect address.
If it’s impossible to send an Item , it’s impossible to ask for warranty…

impossible to phone ( 0080027549338) to this company, no answer to the mail…

See also https://community.wd.com/t/comment-generer-un-rma/219646

Regards

BG