Old WD My Book Duo and WD Red Plus

Hi,

I have a 2014 WD My Book Duo. My disks crapped out, and I want to use this as JBOD drive casing basically. As documentations says that these drives use WD Red, I bought WD Red Plus as it says that the dimensions are the same. However, Red Plus looks like they are thicker so they don’t fit. Now I end up buying a cheap HD casing for my Red Plus. Pisses me off though. For info, my original disks were 6TB WD Red (two of them) and my replacement is 12TB Red Plus (just bought one for JBOD and will buy another one had it worded).

So how do I get disks that will fit My Book Duo old?

Hi @Jullian_Gafar ,

Have you opened a Support Case? If not opened, for more information, please contact the WD Technical Support team for the best assistance and troubleshooting:

As I understand the product is no longer supported. It’s not broken however, but will tech support team still respond?